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Lesha Ogonkov
Warming Up The Scene
Joined: 12 Nov 2008
Posts: 201
Location: Moscow, Russia
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 Posted: Tue Nov 08, 2011 7:43 am Post subject: Universal store - delivery question |
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I have tired contact Universal support, but have no luck either. 
Can i (pre-)order items to Russia? I can add register and add Russian address in Universal store, BUT, in terms:
| Quote: | 3. TERRITORIAL RESTRICTIONS
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No orders for the delivery or supply of a Product will be accepted from anyone who is not a resident in the above list of countries and orders will not be shipped to countries other than the ones listed. |
Russia isn't listed here 
BUT i have already place order, and Universal write off money from my PayPal 
So, did i got my (pre-)order? Or they will return money after sales start?  |
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Zapatoo_the_Tiger
Site Admin
Joined: 12 May 2003
Posts: 61331
Location: Surrey (KT16)
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Lesha Ogonkov
Warming Up The Scene
Joined: 12 Nov 2008
Posts: 201
Location: Moscow, Russia
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| Posted: Fri Nov 11, 2011 8:42 pm Post subject: |
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Universal support tell me dat
| Quote: | | we are unable to deliver our products to Russia due to us not having an approved delivery partner within the area. |
I have no idea what this mean, since Russian post are part of international EMS system (Parcel Force in UK), and works very nice most of time for me.
Can't say how angry i'm I wanna order t-shirt also  |
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Lesha Ogonkov
Warming Up The Scene
Joined: 12 Nov 2008
Posts: 201
Location: Moscow, Russia
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| Posted: Tue Nov 15, 2011 7:14 pm Post subject: |
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Universal make me mad.
When i try to refund my t-shirt support wrote me:
| Quote: | | We have since changed our rules and do allow shipments to Russia, we have not shipped your order as the item is currently not available. As soon as it is delivered it will be shipped to you ASAP |
What's fcuking going here? |
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Lesha Ogonkov
Warming Up The Scene
Joined: 12 Nov 2008
Posts: 201
Location: Moscow, Russia
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| Posted: Wed Nov 23, 2011 7:29 pm Post subject: |
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Finally i've got letter, informed me that both my orders in process, singles are shipped!  |
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Zapatoo_the_Tiger
Site Admin
Joined: 12 May 2003
Posts: 61331
Location: Surrey (KT16)
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| Posted: Wed Nov 23, 2011 10:48 pm Post subject: |
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Thanks for the update, Lesha.
Is that Nora Dean's MAMA?
I just had an email today saying that my "order has been shipped".
Given the performance of the Post Office, I expect my copy to arrive around about the same time as yours.
After all, mine does have to come all the way from Milton Keynes I think, which is a whopping 60 miles (100km) from where I live!
_________________
Play it nice and cool, son. Nice and cool! You know what I mean.
https://www.youtube.com/watch?v=63rcdLeXiU8
https://www.youtube.com/watch?v=LFuYIi5-igc |
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Lesha Ogonkov
Warming Up The Scene
Joined: 12 Nov 2008
Posts: 201
Location: Moscow, Russia
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| Posted: Thu Dec 08, 2011 7:33 pm Post subject: |
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| No, Lucky Sevens It's a bit longer to deliver to Russia |
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